It is located at 930 Des Laurentides Boulevard, Piedmont, Québec J0R 1K0.
Are Polar Bear’s Club gift cards and stored-value cards accepted at Strøm Saint-Sauveur?Yes, Polar Bear’s Club gift cards and stored-value cards are accepted at Strøm Saint-Sauveur only. They are not be accepted at any other Strøm Nordic Spa location.
Polar Bear’s Club gift cards are valid for the purchased (or equivalent) service at Strøm Saint-Sauveur under the conditions specified at the time of purchase and before the indicated expiry date. Thereafter, they retain their monetary value in perpetuity. Stored-value cards are be honoured under the specified conditions.
Since the Polar Bear’s Club was sold, can I get a reimbursement for my gift card?No, as Polar Bear’s Club gift cards are accepted at Strøm Saint-Sauveur.
Polar Bear’s Club gift cards are valid for the purchased (or equivalent) service at Strøm Saint-Sauveur under the conditions specified at the time of purchase and before the indicated expiry date. Thereafter, they retain their monetary value in perpetuity.
Are Bagni Spa Station Santé gift cards accepted at Strøm Saint-Sauveur?Yes, Bagni Spa Station Santé gift cards are accepted at Strøm Saint-Sauveur only.
Bagni Spa Station Santé gift cards are valid for the purchased (or equivalent) service at Strøm Saint-Sauveur under the conditions specified at the time of purchase and before the indicated expiry date. Thereafter, they retain their monetary value in perpetuity.
Is my current Strøm membership valid at Strøm Saint-Sauveur?Yes, you have access to Strøm Saint-Sauveur facilities, under the conditions specified on the membership’s start date.
Are the services offered at Strøm Saint-Sauveur different from those offered at Polar Bear’s Club?The thermal experience, massage therapy, treatments and gastronomic experience are be enhanced with the inclusion of complementary services such as exclusive treatments and options to customize your relaxation moment. Events like Drøm and Børn , during which children and teenagers are welcome, have also been added, depending on the planned schedule.
What are the prices at Strøm Saint-Sauveur? Are they the same as those at Polar Bear’s Club?Prices at the new Strøm Saint-Sauveur are competitive and determined by an enhanced selection of services as well as today’s market.
Have the facilities/experiences changed?Yes, the facilities have been upgraded to offer an entirely new experience that mirrors Strøm.
Will there be a service interruption or any renovations during the transition?No, we do not foresee a service interruption as no major renovations that would require the closure of the site are planned.
Have the products in the boutique changed?Yes , exclusive Strøm products such as the BORÉAL skincare line, the swimwear collection and the art of living collection are available in the boutique, as well as skincare lines from renowned brands. You may also purchase essentials for your visit, should you forget to bring certain items.
What are the opening hours of Strøm Saint-Sauveur?*Please note that closing time may be earlier depending on traffic on site.
Can I bring my own bathrobe to Strøm Saint-Sauveur?No, in order to offer you a comprehensive relaxation experience, the rental of a locker, a lock, towels and a bathrobe is included in the entry price to the thermal experience. Bringing your own bathrobe is no longer possible. We invite you to read our Plan your visit page to learn more.
Have the rules changed?Strøm ’s rules differ slightly from those of Polar Bear’s Club. Please consult our Plan your visit page to read our rules as well as frequently asked questions .
What is the minimum age to be able to access Strøm Saint-Sauveur?Only guests aged 16 and older can be able to access the site, except during Børn (aged 5 and older) and Drøm (aged 12 to 15) events, during which temperatures are adjusted according to the age of the children and parent supervision is required .
What happens to my existing Polar Bear’s Club membership?Your membership remains valid under the conditions specified at the time of purchase in all Strøm locations. When you renew your membership, we will be happy to inform you of the new conditions.
Is it possible to purchase a Strøm Saint-Sauveur membership?Yes, it is possible to purchase a Strøm Saint-Sauveur membership at any time.
Is my favourite massage therapist still available?We invite you to contact us to inquire about this . Requests for appointments with a specific therapist must be made by calling 1-877-761-2772.
Is the Chez Fabrice bistro still be open?Clients will still have access to a wide range of culinary options . In the future, the Nord restaurant will open its doors on the site. To learn more about the restaurants in our spas, please visit this page.
I already booked an appointment at Polar Bear’s Club. Will my appointment be honoured?Yes, appointments booked at Polar Bear’s Club have been transferred to Strøm Saint-Sauveur’s system. Reservations made at Polar Bear’s Club will be honoured under the conditions specified at the time of the reservation.
Is it possible to book a massage or treatment online?Yes, our a new online booking platform is now available.
Have the accepted methods of payments changed?Yes, cash is not accepted at Strøm. We recommend that you always bring either a valid gift card, debit card or credit card.
Is the thermal experience still included in the treatment price?No, Strøm offers you the option to combine the two services depending on your availability and the weather. When you book a massage or treatment, your entry to the thermal experience is guaranteed, but the entry price is not included.
Are coupons and other partner packages still valid?Yes, coupons like Tuango , My Radio Shop, Mercado, La Forfaiterie and Costco cards for Polar Bear’s Club are only accepted at Strøm Saint-Sauveur under the conditions specified at the time of purchase and before the indicated expiry date. They are not accepted at any other Strøm location.
Can I apply for a job at Strøm Saint-Sauveur?Yes, the vacant positions are listed on our “Jobs” web page.
